Active Updates

DwellingLive Visitation Software

• FRONTSTEPS DwellingLive Website Link
• DwellingLive Instructions
• If you need assistance with this software, please contact Emma Stockman at extension 239 or at estockman@watermanvillage.com. 

Emergency Information

• Hurricane Preparedness Guide
• Hurricane Prep List
• Fire Evacuation Procedure (Residents 5-13-25)
• TORNADO

  In case of tornado warnings:

  1. Listen to the radio (AM 790 WLBE) for tornado/severe storm advisories.
  2. Have a flashlight and extra batteries on hand.
  3. Close windows and window coverings (curtains, drapes, blinds, etc.)
  4. If time allows, fill containers and bathtubs with water.
  5. Use your telephone only for emergencies.
  6. During a tornado, remain in your home away from windows, preferably in the main bathroom or in the shower/tub area with the door closed.

   FIREARMS AND WEAPONS

  • Waterman Village discourages our residents from possessing firearms and weapons within their Villa or Manor; however, we also respect each Individual’s choice and therefore recommend:
  • Storing firearms and all other types of weapons off campus;
  • If they are kept on campus, they should be stored to promote safety, i.e., with a trigger guard, in a gun or weapons safe, and disassembled.
  • All firearms should be stored and unloaded at all times. Ammunition should be stored in a secure manner and separate from the gun.
  • We encourage residents not to display their firearm(s) and weapon(s) in a common area of their homes.
  • Residents must always comply with all applicable Federal, State, and local laws governing the possession and storage of firearms and weapons.

Helpful Information

• WV Community Yard Rules and Regulations
• How to put in a work order
• Hurricane Prep List
• Maintenance/Housekeeping Permission to Enter Form
• Lakeside Thermostat Instructions
• Prevent Squirrels Car Wires

ENGINEERING & MAINTENANCE

Engineering includes maintenance, grounds, and floor techs. Work is scheduled based on urgency and may be rescheduled. Residents will be contacted about contractor visits.

Emergencies:

• Broken pipes or urgent issues: call ext. 251

• After 4:30 pm/weekends: Security at ext. 382 (Oaks) or 383 (Lakeside)

Permanent changes to appliances, doors, patios, or grounds require approval from Administration and Engineering.

Special Requests:
Skilled labor (electrical, carpentry, etc.) is billed based on scope and scheduled with at least 2 weeks’ notice at ext. 251.

Appliances:
Report issues to Engineering for repair.

Pest Control:
Outside service every other month; inside service upon request.

TRASH DISPOSAL

Pickup: Tuesday and Friday.
Place tied bags at driveway by 9 am (not the night before). No trash containers. Break down boxes.

HOUSEKEEPING

Bi-weekly cleaning on a scheduled day/time. Standard cleaning covers bathrooms, kitchen, and floors; remaining time may be used as you choose.

Supplemental Housekeeping:

• Extra tasks beyond allotted time

• $30 per 30 minutes

• Schedule 1 week in advance at ext. 404

SECURITY

Security is on duty 24/7.

For lockouts or assistance: call (352) 383-0051, ext. 382 (Oaks) or 383 (Lakeside).
Notify Security in advance about guests or deliveries.

Only authorized staff or tradespeople may enter your home. Keep doors/windows locked and leave outside lights on at night.

After 5:00 pm, call Security for assistance.

Lake County Office of Emergency Management Brochures

• 2025 EM General Presentation
• Learning about Extreme Heat
• Learning about Floods
• Learning about Hurricanes
• Learning about Pets & Disasters
• Learning about Tornados
• Learning about Wildfires

Pedestrian Gate Access

• Pedestrian Gates – near Springwater and behind Edgewater – use an app called PDK or ProDataKey on your phone. Contact Mary Ransom with your name and email address to get set up. Mary Ransom@WatermanVillage.com or 352-383-00951 x269

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