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My parents, Gil and Kathleen, felt confident in remaining at Waterman Village during Hurricane Irma, based on the sincere concern they continually receive from your staff. They appreciated the ongoing communication regarding facility and resident plans, available services and schedules during the hurricane. Although four, very concerned children, watched worriedly from the north, we knew they were in good hands.

I am sure that members of your staff had concerns for the safety and well- being of their own families and property, and I have deep admiration for those who remained on the job during this stressful time. Please express my thanks to everyone who rose above personal fears and concerns to provide for those residents in their care.

Thank you again for all you do to enrich my parent’s lives with genuine care and concern. May God bless all of you!!