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The Resident Relations Department assists residents with whatever needs they may have, including but not limited to the following:

  • Visiting new residents and offering services available
  • New Resident Orientation presentations
  • Distribution of Lifeline pendants and providing instruction in their use
  • Assisting residents with problems encountered at Waterman Village
  • Working with our  Health Care team to assist residents with their medical, physical,  and psychological needs
  • Providing emotional support and guidance in times of need
  • Providing information to spouse or family on the steps that need to be taken in the case of the passing of a loved one
  • Assisting with arrangement for a Memorial Service and reception
  • Providing  information on legal help for estate planning, wills, and trusts
  • Makes safety announcements such as 911 Emergency Broadcasts, power outages
  • Assists with technical support for LifeLine, Dwelling Live, and other IT services
  • Proves pet information such as sitters, walkers, and veterinarians

Helpful forms:

      Demographic Form 

      Steps to take when Vacating a Villa at Lakeside

      Life Lease Payable on Death Designation 




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